
Case Study
Located 424 kilometres north of Perth with a thriving population of over 40,000 is the City of Geraldton, the largest town north of Perth and one of the most attractive coastal centres in Western Australia. The city boasts a prosperous economy and a number of industries.

The Project
We have been working with the City of Greater Geraldton Council since May 2021, having helped them through their procurement of a system to replace SynergySoft. They have now contracted us to be a core part of their implementation project team and continue with our services, which include:
- Define requirements
- Evaluate
- Negotiate
- Plan
- Manage
Client Feedback
“We’ve been working with Tango IT for approximately a year now and are impressed with their high level of professionalism, communication and reliability.
Not only do Mark, Ian and their team have expert knowledge of information technology as a whole, they display this same level of knowledge within the space we’re working in too, which is crucial.
Mark has visited us in Geraldton and spent time on site with us, managing the entire process really well. As a group of ‘non-technical people’, we greatly appreciated their ability to translate and explain the technology jargon in a way we could understand. We’ve worked very hard to bring our staff along on this journey, so this was important to us.
I’ve worked on software development projects in the past – there is certainly a lot to be said for dealing with industry experts such as Tango IT, who aren’t aligned with any products or vendors. Because of this, I felt confident their advice and recommendations were tailored to us and our unique needs.
Knowing they were independent consultants was one of the key reasons we chose Tango IT. They were able to offer a clear outside perspective and provide suggestions and solutions to meet our goals.
We’ll use them through the entire implementation process and would recommend their services to other local governments.”
-Nita Jane, Acting Chief Financial Officer, City of Greater Geraldton

The roll out of Pharos across Cyrenian House has been successful. Your support and guidance along the way made such a difference in being able to implement this significant change piece across Cyrenian House. Thank you for your dedication to the role and your constant support and calming advice as we managed the inevitable bumps along the way.”
Nicola Iannantuoni – General Manager, (Non-Residential Services), Cyrenian House

“Tango IT not only understood our sector, but understood the IT sector, too. They were able to effectively translate technical speak into layman’s terms, coupled with an excellent understanding of project management. They knew what we needed and which solutions would help. I highly recommend Tango IT to other companies looking to ensure they invest in the right IT products.”
Mike Burns – Ex Acting CEO, Southern Districts Support Association (SDSA)

“Right from the initial meeting, Tango IT were very accommodating, amicable, and efficient. Their approach was extremely professional and, when it came to presenting their recommendations, it was clear very thorough research had been undertaken. I’m very happy with the Tango IT service and look forward to continuing a great working relationship. I recommend them to any organisation.”
Michael Costarella - CFO, Shire of Peppermint Grove