Define: Requirements
Ever wondered why a system or service provided by a supplier doesn’t match what you thought you had asked for?
When presenting your requirements to a potential supplier, you need clear representation of what your organisation requires in a format that is easily understood by technology providers. With our Requirements service, we provide a deliverable that clearly documents your requirements, removing ambiguity and ensuring consistent responses to enable an informed evaluation of the available solutions.
- Clearly Documented System Requirements Tailored To Your Business
- Collaborative Workshops Led By Expert Business Analysts
- Confidence in Supplier Engagement and Solution Evaluation
Why Poorly Defined Requirements Lead To Poor Outcomes
Technology solutions often fall short when original business requirements are misunderstood or miscommunicated. This can lead to mismatched features, unmet expectations and the need for costly reworks – all because the requirements weren’t articulated clearly and effectively from the beginning.
How Tango Defines Requirements That Drive Results
Tango bridges the gap between your team and technology suppliers by facilitating interactive, collaborative workshops to uncover what your business truly needs. We help your team articulate not only what they need now, but what’s possible, with clearly prioritised functional and non-functional requirements that suppliers can deliver on. This includes requirements for support with Key Performance Indicators and Service Level Agreements, Training, Data Migration, Integration, Security, Disaster Recovery and more.
How We Work
Our Requirements process begins with facilitated workshops to uncover and understand the challenges and objectives of your organisation. From there, we:
Identify
Identify pain points and opportunities
Educate
Educate your team on available solutions and possibilities
Document
Document clear, actionable requirements in language understood by both business and tech stakeholders
Establish and Prioritise
Establish and prioritise needs to support effective vendor evaluation and solution alignment
Testimonials
“Right from the initial meeting, Tango were very accommodating, amicable, and efficient. Their approach was extremely professional and, when it came to presenting their recommendations, it was clear very thorough research had been undertaken. I’m very happy with the Tango service and look forward to continuing a great working relationship. I recommend them to any organisation.”
Michael Costarella - CFO, Shire of Peppermint Grove
“Tango not only understood our sector, but understood the IT sector, too. They were able to effectively translate technical speak into layman’s terms, coupled with an excellent understanding of project management. They knew what we needed and which solutions would help. I highly recommend Tango to other companies looking to ensure they invest in the right IT products.”
Mike Burns – Ex Acting CEO, Southern Districts Support Association (SDSA)
The roll out of Pharos across Cyrenian House has been successful. Your support and guidance along the way made such a difference in being able to implement this significant change piece across Cyrenian House. Thank you for your dedication to the role and your constant support and calming advice as we managed the inevitable bumps along the way.”
Nicola Iannantuoni – General Manager, (Non-Residential Services), Cyrenian House
“When it came to sourcing an appropriate ERP inventory system, we communicated with multiple product vendors only to find they were focused on trying to sell their own products. There was no time or consideration taken to find out what we do and what we need for our business. Our experience with Tango couldn’t have been more different – and for the better”
Ian Bellinge - Managing Director of Elan Energy Matrix Pty Ltd
“Over the past two years, Tango have been a wonderful support throughout a very complex initiative. Whilst we’ve dealt with IT providers and developers directly in the past, this was our first time working with a specialised IT consultant, and I can confidently say that having an intermediary has been invaluable.”
Jill Rundle - CEO of West Australian Network of Alcohol and other Drug Agencies (WANADA)
“We’ve been working with Tango and are impressed with their high level of professionalism, communication, and reliability. Not only do Mark, Ian and their team have expert knowledge of information technology as a whole, they display this same level of knowledge within the space we’re working in too, which is crucial.”
Nita Jane - Acting CFO for the City of Greater Geraldton
Frequently asked questions
What Does A Requirements Document Include?
It includes both functional and non-functional requirements, business goals, context and prioritisation, all written clearly so both your team and potential suppliers can act on it.
Who Should Be Involved In The Requirements Workshop?
We recommend involving key business stakeholders, users of the system or service and anyone who contributes to defining business needs or objectives.
Will These Help With Comparing Suppliers?
Absolutely. With a well-defined set of requirements, you can assess supplier proposals on a like-for-like basis, reducing confusion and risk.
How Will Requirements Be Used?
Not only do they document the needs of the business and engage the team in the process, requirements are also used in comparing new products and services and can be the basis of contractual commitments.