Select: Negotiate Contracts
Why should you read and actually understand the T&C’s and Statements of Work when entering into a commercial IT software or services contract?
The risks in not understanding or simply accepting what you are signing include committing your organisation to liabilities, costs, misplaced responsibilities, lack of process to resolve disputes or exit the contract, all of which can impact your brand, reputation and business.
- Structured Review of Contracts Using Tango’s Traffic Light System
- Clear Scope and Pricing Alignment with Tender Submission and Evaluation Outcomes
- Proactive Negotiation Support That Reduces Risk and Empowers Your Position
Why Signing Without Review Puts Your Business At Risk
Many organisations don’t have the time, or expertise, to unpack every detail of vendor contract agreements. However this oversight can lead to overlooked risks, mismatched expectations or long-term obligations you didn’t plan for. Without thorough review, the supplier controls the terms, as well as the future of the relationship.
How Tango Puts You In Control Of The Agreement
Tango brings clarity, structure and strategic leverage to your contract negotiations. We review the strengths and weaknesses of the supplier’s position, evaluate contract terms using our traffic light framework (Green = minor concern, Amber = needs negotiation, Red = do not accept), and ensure the Statement of Work reflects what was promised. You gain control, clarity and confidence in your supplier partnership.
How We Work
Here’s how Tango supports your contract negotiation journey:
Review
Review supplier’s proposed contract and assess alignment with your business goals
Apply
Apply Tango’s RAG “Traffic Light” system to highlight terms by risk level
Identify
Identify post-signing implications and potential areas of concern
Negotiation
Offer negotiation options and alternative clauses where required
Verification
Verify that the Statement of Work aligns with tender responses and evaluation outcomes
Support
Support the negotiation process to ensure balanced, future-ready terms
This structure reduces risk, gives you clarity and fosters a fair, professional agreement.
Testimonials
“Right from the initial meeting, Tango were very accommodating, amicable, and efficient. Their approach was extremely professional and, when it came to presenting their recommendations, it was clear very thorough research had been undertaken. I’m very happy with the Tango service and look forward to continuing a great working relationship. I recommend them to any organisation.”
Michael Costarella - CFO, Shire of Peppermint Grove
“Tango not only understood our sector, but understood the IT sector, too. They were able to effectively translate technical speak into layman’s terms, coupled with an excellent understanding of project management. They knew what we needed and which solutions would help. I highly recommend Tango to other companies looking to ensure they invest in the right IT products.”
Mike Burns – Ex Acting CEO, Southern Districts Support Association (SDSA)
The roll out of Pharos across Cyrenian House has been successful. Your support and guidance along the way made such a difference in being able to implement this significant change piece across Cyrenian House. Thank you for your dedication to the role and your constant support and calming advice as we managed the inevitable bumps along the way.”
Nicola Iannantuoni – General Manager, (Non-Residential Services), Cyrenian House
“When it came to sourcing an appropriate ERP inventory system, we communicated with multiple product vendors only to find they were focused on trying to sell their own products. There was no time or consideration taken to find out what we do and what we need for our business. Our experience with Tango couldn’t have been more different – and for the better”
Ian Bellinge - Managing Director of Elan Energy Matrix Pty Ltd
“Over the past two years, Tango have been a wonderful support throughout a very complex initiative. Whilst we’ve dealt with IT providers and developers directly in the past, this was our first time working with a specialised IT consultant, and I can confidently say that having an intermediary has been invaluable.”
Jill Rundle - CEO of West Australian Network of Alcohol and other Drug Agencies (WANADA)
“We’ve been working with Tango and are impressed with their high level of professionalism, communication, and reliability. Not only do Mark, Ian and their team have expert knowledge of information technology as a whole, they display this same level of knowledge within the space we’re working in too, which is crucial.”
Nita Jane - Acting CFO for the City of Greater Geraldton
Frequently asked questions
Can Tango Negotiate Directly With The Supplier?
Yes! We can either support your internal negotiation or lead discussions directly, always with your organisation’s objectives in mind.
Why Is It Important The Contract Matches The Proposal We Evaluated?
Promises made during the tender process need to be reflected in Statement of Works, Costs and Terms and Conditions. This ties the supplier to the deliverable that is expected from the organisation and protect your interests.