Guide: IT Procurement
IT procurement differs to other purchasing categories, as every choice directly affects operations, security, data governance and user adoption.
Tango’s IT Procurement service helps you plan strategically, evaluate confidently and negotiate effectively. This ensures your technology investments deliver on expectations, without costly surprises.
- Expert Advice Across The Entire IT Procurement Lifecycle
- Clear Evaluation Techniques and Tools For Fair Supplier Comparison
- Contract Review and Negotiation Support to Protect Your Business
Why IT Procurement Is So Different
Business software is not a visible item that can be easily compared for quality, functionality or cost. It is not a commodity purchase and has significant impact across the whole organisation, suppliers and customers. Standard procurement processes are often designed for products and services that do not have the same complexity. Contract risk is harder to mitigate in the IT software category.
How Tango Makes Technology Procurement Smarter and Safer
IT procurement is a complex area with connections to many parts of the business. Tango provides specialist advisory services to procurement professionals to enable them to manage complex IT procurement better with advice on what to include in requirements, how to engage with the business during the process, evaluation techniques as well as direct engagement with evaluation panels to support their reviews.
How We Work
Tango’s IT Procurement services typically include:
Planning and Strategy
Portfolio-level procurement planning and sourcing strategy
Definition and Evaluation
Requirement definition methodology and supplier evaluation design
Tools
Tools for like-for-like supplier comparison
Review
Review IT contracts for Business Continuity, Disaster Recovery, Security, Data Privacy Compliance, Key Performance Indicators and Service Levels.
Negotiation
Negotiation planning, support and / or direct representation
Guidance
Guidance tailored to your operational and risk environment
Our services are flexible, whether you need support throughout the entire process or just targeted procurement advice.
Testimonials
“Right from the initial meeting, Tango were very accommodating, amicable, and efficient. Their approach was extremely professional and, when it came to presenting their recommendations, it was clear very thorough research had been undertaken. I’m very happy with the Tango service and look forward to continuing a great working relationship. I recommend them to any organisation.”
Michael Costarella - CFO, Shire of Peppermint Grove
“Tango not only understood our sector, but understood the IT sector, too. They were able to effectively translate technical speak into layman’s terms, coupled with an excellent understanding of project management. They knew what we needed and which solutions would help. I highly recommend Tango to other companies looking to ensure they invest in the right IT products.”
Mike Burns – Ex Acting CEO, Southern Districts Support Association (SDSA)
The roll out of Pharos across Cyrenian House has been successful. Your support and guidance along the way made such a difference in being able to implement this significant change piece across Cyrenian House. Thank you for your dedication to the role and your constant support and calming advice as we managed the inevitable bumps along the way.”
Nicola Iannantuoni – General Manager, (Non-Residential Services), Cyrenian House
“When it came to sourcing an appropriate ERP inventory system, we communicated with multiple product vendors only to find they were focused on trying to sell their own products. There was no time or consideration taken to find out what we do and what we need for our business. Our experience with Tango couldn’t have been more different – and for the better”
Ian Bellinge - Managing Director of Elan Energy Matrix Pty Ltd
“Over the past two years, Tango have been a wonderful support throughout a very complex initiative. Whilst we’ve dealt with IT providers and developers directly in the past, this was our first time working with a specialised IT consultant, and I can confidently say that having an intermediary has been invaluable.”
Jill Rundle - CEO of West Australian Network of Alcohol and other Drug Agencies (WANADA)
“We’ve been working with Tango and are impressed with their high level of professionalism, communication, and reliability. Not only do Mark, Ian and their team have expert knowledge of information technology as a whole, they display this same level of knowledge within the space we’re working in too, which is crucial.”
Nita Jane - Acting CFO for the City of Greater Geraldton
Frequently asked questions
What Makes IT Procurement Different To Other Purchasing Categories?
IT purchases affect infrastructure, cybersecurity, operations and user experience. While many focus purely on functionality, these purchasing decisions are also about risk, integration and the long term value provided.
Can Tango Help With Just Part Of The Procurement Process?
Of course. We can assist with specific elements, like evaluation, contract review or negotiation planning. Alternatively, we can manage the procurement process end-to-end if you’d prefer.
How Does Tango Ensure Fair Supplier Evaluation?
We use structured evaluation tools, clear criteria and vendor-neutral processes to help you compare offerings on merit, not marketing, allowing you to make an informed decision about the most suitable solution for your circumstances.
Can Tango Field The Supplier Questions Raised During An Evaluation?
Yes. Tango can provide opinions on the questions with suggested wording for procurement to go back to the suppliers with.