Case Study
The Western Australian Network of Alcohol and other Drug Agencies (WANADA) is the peak body for Alcohol and Other Drug (AOD) education, prevention, treatment and support sector in Western Australia. Established in 1984, WANADA works with its members to improve the quality of life of people and communities affected by alcohol or other drugs.
The Project
- Define requirements
- Identify
- Evaluate
- Negotiate
- Plan
- Manage
Client Feedback
“Over the past two years, Tango IT have been a wonderful support throughout a very complex initiative.
Whilst we’ve dealt with IT providers and developers directly in the past, this was our first time working with a specialised IT consultant, and I can confidently say that having an intermediary has been invaluable.
The team were proactive in sourcing appropriate solutions and have continued to go above and beyond our requirements and expectations.
As outsiders of the IT industry, you could say we were naive, but with Tango IT by our side in their role as an intermediary, we were better equipped with the understanding necessary for the project to succeed.
We were guided through the project every step of the way, with options to effectively support the implementation of our new technology solutions. Not only did they guide us through the entire process, they also performed the majority of the negotiations using the IT language and knowledge that we don’t have, working in our favour.
They are very approachable and available to answer any questions we may have. Their advice, support, guidance and reassurance have been an integral part of what we’re now going to achieve.
– Jill Rundle, Chief Executive Officer, WANADA
The roll out of Pharos across Cyrenian House has been successful. Your support and guidance along the way made such a difference in being able to implement this significant change piece across Cyrenian House. Thank you for your dedication to the role and your constant support and calming advice as we managed the inevitable bumps along the way.”
Nicola Iannantuoni – General Manager, (Non-Residential Services), Cyrenian House
“Tango IT not only understood our sector, but understood the IT sector, too. They were able to effectively translate technical speak into layman’s terms, coupled with an excellent understanding of project management. They knew what we needed and which solutions would help. I highly recommend Tango IT to other companies looking to ensure they invest in the right IT products.”
Mike Burns – Ex Acting CEO, Southern Districts Support Association (SDSA)
“Right from the initial meeting, Tango IT were very accommodating, amicable, and efficient. Their approach was extremely professional and, when it came to presenting their recommendations, it was clear very thorough research had been undertaken. I’m very happy with the Tango IT service and look forward to continuing a great working relationship. I recommend them to any organisation.”
Michael Costarella - CFO, Shire of Peppermint Grove