Case Study
Elan Energy Matrix is a visionary Australian company, created for the benefit of all Australians. Their unique processes of recycling used tyres will mean more inexpensive, energy-efficient raw materials becoming available. This means all Australians can benefit from lower cost and higher performance, with significantly less impact on our environment than traditional mined sources and supply chains.
The Project
We worked with Elan Energy Matrix on a complete overhaul and installation of their Financial and Payroll systems, with the introduction of an ERP, Route Management, and AP system. We provided the following services:
- Define requirements
- Evaluate
- Negotiate
- Plan
- Manage
Client Feedback
“When it came to sourcing an appropriate ERP inventory system, we communicated with multiple product vendors only to find they were focussed on trying to sell their own products. There was no time or consideration taken to find out what we do and what we need for our business.
Our experience with Tango IT couldn’t have been more different – and for the better.
Ian and Mark took the time to listen and understand our business, whilst ensuring the entire process was a simple one. They broke it down for us, making it easy to understand and implement, before establishing what we actually wanted and more importantly, needed in an ERP inventory system (their competitive pricing was an added bonus).
The Tango IT team kept the product provider in check and knew all the right questions to ask, when we didn’t. They too, interpreted our concerns correctly and regularly reinforced the scope of works on our behalf – having third-party expertise in our corner was truly invaluable.
1 year following project completion, the team are still in communication, helping us with our IT needs along the way.
I’m very happy with the level of care, service and value provided by Tango IT and would certainly use their services again in the future, with confidence.”
– Ian Bellinge, Managing Director, Elan Energy Matrix Pty Ltd
The roll out of Pharos across Cyrenian House has been successful. Your support and guidance along the way made such a difference in being able to implement this significant change piece across Cyrenian House. Thank you for your dedication to the role and your constant support and calming advice as we managed the inevitable bumps along the way.”
Nicola Iannantuoni – General Manager, (Non-Residential Services), Cyrenian House
“Tango IT not only understood our sector, but understood the IT sector, too. They were able to effectively translate technical speak into layman’s terms, coupled with an excellent understanding of project management. They knew what we needed and which solutions would help. I highly recommend Tango IT to other companies looking to ensure they invest in the right IT products.”
Mike Burns – Ex Acting CEO, Southern Districts Support Association (SDSA)
“Right from the initial meeting, Tango IT were very accommodating, amicable, and efficient. Their approach was extremely professional and, when it came to presenting their recommendations, it was clear very thorough research had been undertaken. I’m very happy with the Tango IT service and look forward to continuing a great working relationship. I recommend them to any organisation.”
Michael Costarella - CFO, Shire of Peppermint Grove